Telesales Manager

Company Description

YAGY Tech Pvt Ltd, a dynamic multi-vertical technology company, is revolutionizing the concept of Good Food across B2C and B2B markets. Through innovative brands like Mealawe, DeskDyne, and Navmool, YAGY delivers homemade meals, digitizes corporate dining, and offers organic, chemical-free products sourced directly from Indian farmers. Driven by a commitment to technology, sustainability, and community impact, YAGY's mission is to elevate how India eats and lives. With a focus on trust, innovation, and authenticity, YAGY strives to create meaningful solutions that positively impact everyday lives.

Location:Baner, Pune, Maharashtra

Company:Mealawe (A Yagy Tech Brand)

Reporting To:Co-Founder and Chief Marketing Officer (CMO)

6 days Work from the office at Yagy TechOffice No. 705/706, 7th Floor, 66 High Street Square, Baner, Pune, Maharashtra-411045

Mealaweis a subscription-based meal service byYagy Tech, offering freshly prepared, homestyle meals delivered daily to subscribers. With operations in multiple cities across India, Mealawe aims to simplify healthy eating for working professionals, families, and students by providing affordable, nutritious, and hygienically prepared meals. We offer flexible and customizablemeal subscription plans including daily, weekly, and monthly options across cities such asPune, Bengaluru, Hyderabad, and Gurugram.

We are looking for an experienced and energeticTele Sales Managerto lead ourtelesalesoperations for Mealawe. The ideal candidate will have a proven track record inB2Ctelesales, strong leadership abilities, and a passion for driving customer acquisition and retention in a fast-paced growth environment.

• Lead, mentor, and manage a team oftelesalesexecutives focused on B2C customer acquisition for meal subscriptions.
• Define daily sales targets, monitor performance, and drive the team to achieve and exceed goals.
• Develop and implementtelesalesstrategies to increase conversion rates and subscription renewals.
• Collaborate closely with marketing and operations teams to align campaigns, offers, and customer communication.
• Maintain up-to-date knowledge of Mealawe's offerings, pricing, and promotions to effectively pitch and cross-sell.
• Analyze call performance and lead conversion metrics and provide regular reports to the Co-Founder & CMO.
• Oversee CRM usage, ensuring accurate tracking of leads, calls, and customer feedback.
• Handle escalated customer queries to ensure a high level of service and satisfaction.
• Continuously train and upskill thetelesalesteam on product knowledge, sales techniques, and communication skills.

• Experience:6 to 10 years intelesalesor inside sales, with at least 3 years in a leadership or managerial role.
• Proven experience managingtelesalesteams in aB2C environment, preferably in food delivery, subscription services, or consumer products.
• Strong understanding of the sales funnel, lead management, and performance optimization.
• Excellent communication, motivational, and analytical skills.
• Hands-on experience working with CRM tools and sales tracking dashboards.
• Goal-oriented, self-starter with the ability to thrive in a startup-like, fast-growing setup.

• Competitive salary and performance-based incentives. CTC range, exclusive of quarterly incentive, Rs. 9 to 12 LPA
• Opportunity to lead a growingtelesalesdivision at a fast-scaling food-tech brand.
• Collaborative work environment reporting directly to the founding team.
• The chance to make a significant impact on Mealawe's customer growth and success across India.