About The Opportunity
A fast-growing e-commerce enablement platform, we empower brands to scale revenue through data-driven sales strategies, high-conversion outreach, and intelligent customer acquisition. Our telesales team sits at the heart of our growth engine — turning cold leads into warm opportunities, guiding buyers through the funnel, and building lasting relationships that drive repeat business and retention.
Role & Responsibilities
- Proactively call, qualify, and convert e-commerce leads generated via digital campaigns, marketplaces, and partner channels.
- Deliver compelling product presentations tailored to prospect pain points — highlighting ROI, features, and use cases.
- Meet or exceed daily/weekly/monthly sales targets while maintaining high-quality call metrics (talk time, conversion rate, follow-up rate).
- Log all interactions, update CRM (HubSpot/Salesforce) in real-time, and escalate complex cases to sales managers.
- Collaborate with marketing & product teams to refine messaging, scripts, and objection-handling playbooks based on feedback and win/loss analysis.
- Adhere to compliance standards — data privacy (GDPR/India's DPDP Act), script fidelity, and ethical selling practices.
Skills & Qualifications
Must-Have
- Salesforce
- HubSpot CRM
- Telemarketing
- Cold calling
- Lead qualification
- Objection handling
- CRM data entry
- Upselling
Preferred
- E-commerce platform exposure (Shopify, Flipkart Seller, Amazon Seller Central)
- Experience with telephony tools (Aircall, Freshcaller, Genesys)
- Familiarity with SaaS or B2B sales cycles
Benefits & Culture Highlights
- Performance-driven commissions + monthly bonuses + quarterly incentives
- Work in a high-energy, metric-focused sales culture with weekly coaching and real-time leaderboard tracking
- Career Bloc offers upward mobility — top performers transition into Sales Executive or Team Lead roles within 6–12 months
Skills: b2b,e-commerce,sales,amazon,data,hubspot,commerce
