Telesales Executive

Role Description The Telesales Executive role is an on-site for Noida-based candidates; WFH for candidates outside Noida. The individual in this role will make outbound and receive inbound calls to promote Sone India's products and services, explain features and benefits, and convert inquiries into sales. Responsibilities include generating and qualifying leads, maintaining accurate records of calls and customer interactions, and following up on prospects to drive revenue growth. The Telesales Executive will handle customer queries, provide basic product information and support, and coordinate with the sales team to ensure a smooth sales process. The role also involves meeting daily and monthly sales targets, adhering to call quality standards, and contributing to continuous improvement of telesales scripts and p

Qualifications

• Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse customers over the phone.
• Candidates should possess Customer Support skills to handle inquiries, resolve basic issues, and ensure a positive customer experience.
• Candidates should possess Lead Generation and Sales skills to identify prospects, pitch products, and close deals against defined targets.
• Candidates should possess basic computer literacy and CRM familiarity to manage call logs, customer data, and reports efficiently.
• Prior telesales or inside sales experience, preferably in electronics or consumer products, is an advantage.
• Minimum high school diploma; a graduate degree in business, marketing, or a related field is beneficial.
• Ability to work in a fast-paced environment, with strong time management and goal-oriented mindset.
• Proficiency in English and Hindi, with additional regional languages considered an asset.