Description
We are seeking a motivated Telesales Executive to join our team in India. This role is ideal for freshers/entry-level candidates looking to start their career in sales and customer service.
Responsibilities
- Conduct outbound calls to potential customers to promote products and services.
- Identify customer needs and provide tailored solutions to meet those needs.
- Achieve sales targets and objectives set by the management.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Provide excellent customer service and follow-up on leads in a timely manner.
- Collaborate with the sales team to develop strategies for increasing sales.
- Stay updated on product knowledge and industry trends.
Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation skills.
- Ability to work in a target-driven environment.
- Familiarity with CRM software and MS Office Suite.
- Basic understanding of sales principles and customer service practices.
- Ability to handle objections and rejections professionally.
- Strong organizational skills and attention to detail.