Description
We are seeking a motivated Telesales Executive to join our dynamic banking team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our banking products and services, and achieving sales targets. This role requires strong communication skills and a passion for customer service.
Responsibilities
- Conduct outbound calls to potential customers to promote banking products and services.
- Achieve sales targets and contribute to the overall growth of the team.
- Provide excellent customer service by addressing customer inquiries and resolving issues efficiently.
- Follow up with leads and prospects to ensure customer satisfaction and retention.
- Collaborate with team members to share best practices and improve sales techniques.
Skills and Qualifications
- 1-9 years of experience in telesales, preferably in the banking or financial sector.
- Strong verbal communication skills with the ability to persuade and influence customers.
- Basic understanding of banking products and services such as gold loans, personal loans etc.
- Ability to work in a fast-paced environment and handle multiple tasks effectively.
- Excellent listening skills and the ability to identify customer needs and provide appropriate solutions.
