Telesales Executive

AppsForBharat is on a mission to help millions of Indians connect with spirituality and culture through beautifully crafted, AI-first consumer experiences. Backed by Peak XV Partners, Elevation Capital, Fundamentum, and other top investors, we're a Series C faith-tech startup built by alumni from IITs, IIMs, and high-growth startups.

Our flagship product, Sri Mandir, is the world's largest platform for Hindu devotees enabling digital rituals, spiritual teachings, personalized recommendations, and a thriving devotional community.

India's $44B devotion economy is still largely offline and we're building the technology, design, and infrastructure to bring it online with trust, scale, and quality. As part of our Engineering team, you'll play a key role in ensuring that these deeply meaningful experiences are reliable, performant, and delightful for millions of users every day.

Role Overview

We are looking for a proactive and customer-focused Customer Support Intern to join our team. This role is ideal for someone from a hospitality, B2B sales, or service background who understands the importance of delivering exceptional customer experiences.

You will work closely with Chitra to manage day-to-day customer operations, ensure smooth communication, and help maintain high service standards. If you enjoy solving problems, speaking to customers, and creating positive experiences this role is for you

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Key Responsibilities

• Handle inbound and outbound customer communication (calls, chats, emails).
• Assist in resolving customer queries, concerns, and service issues promptly.
• Coordinate internally with relevant teams to ensure smooth issue resolution.
• Maintain accurate records of customer interactions and follow-ups.
• Support daily operational tasks to improve customer experience workflows.
• Identify recurring issues and proactively suggest improvements.

Who We're Looking For

• Strong communication skills in Hindi and English.
• Background in hospitality, B2B sales, customer service, or related service roles preferred.
• High level of empathy and patience while dealing with customers.
• Ability to handle difficult conversations calmly and professionally.
• Strong sense of ownership and accountability.
• Comfortable working in a fast-paced environment.
• Basic knowledge of Excel or Google Sheets is a plus.