Search by job, company or skills

J

Telemarketing Executive

Justdial
Coimbatore
0-3 Years
new job description bg glownew job description bg glownew job description bg svg
  • Posted a month ago
  • Be among the first 40 applicants
Early Applicant
Quick Apply

Job Description

  • The opportunity to learn and work along with some of the best talent in Strategy, Technology and Category Operations.
  • Acquire insights into all aspects of building a high-growth & and ever-evolving successful digital company.
  • A highly challenging and intellectually stimulating environment with diversified tasks and direct ownership.
  • Defined growth path with significant and high-growth opportunities.
  • Opportunity to scale a massive platform that could yield professional satisfaction.
  • About Inbound Voice Operations
  • This role holder is responsible for taking calls and making appointments and ensuring that the caller receives accurate information when a request is made.
  • What we are looking for (Skills / Interest / Education Qualification / Desired experience)
  • Excellent Communication Skills English, Hindi & Marathi
  • Ability to work under pressure.
  • Pleasant voice with pleasing telephonic etiquettes
  • Working knowledge of computers, ability to comprehend and follow instructions and direction.
  • Adept at typing.
  • Comfortable to work in Rotational Shifts & are eligible for 2 Week Offs
  • Values we cherish:
  • Accountable- You take ownership of your work, can work with minimum supervision and honour deadlines.
  • Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow
  • Learner for life- You are a quick learner, are excited about solving new or previously unsolvable problems, and believe in constantly upgrading your skills.
  • Team Player- You enjoy working with people and gel well with cross-functional teams.
  • Roles & Responsibilities:
  • Responsible for attending calls and providing information as requested by the caller.
  • Ensure that appropriate information is provided while taking a call.
  • Responsible for working in rotational shifts with strict adherence to the given roster with 2 week offs.
  • Need to ensure Basic Discipline is maintained on floor.
  • Ensure that the duration of the call is within the standardized Average Time Taken (ATT).
  • Responsible for transferring calls, as required, to the appropriate department, Customer Support or Marketing.
  • Adhering to the quality requirements and maximizing scores received in the Score Card (which measures performance and operating principles)
  • Responsible for working on the feedback received from the Team Leader, Group Leader, Quality Analyst or Trainer.
  • Adhering to the compliance and policies set by the department.
  • Working Environment:
  • General office environment: Works generally at a desk in a well-lighted, air-conditioned. office, with moderate noise levels.
  • Travel Requirements No

More Info

Job Type:
Permanent Job
Industry:
Information Services
Role:
Telesales/Telemarketing Executive
Function:
Marketing & Communications
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Justdial

Justdial, India’s No.1 Local Search Engine has much more to offer than what meets the eye. With more than 25 verticals on the website, the organization that was established in 1996 as a phone based local directory, today caters to offer services which include Bills & Recharge, Book A Table, Book A Cab, Book Movie Tickets, Deals & Offers, Flight Tickets, JD Events, Order Groceries, Order Food, Order Flowers and many more. At a time when work smart is the daily mantra, Justdial's services aimed at simplifying day-to-day tasks are available at the click of a button. These services are available on Web, App and WAP. The newest offering by Justdial – JD Omni, is a complete business management solution model that is cloud based. It gives business owners easy access to crucial aspects like minute by minute sales, inventory management, billing, customer retention, promotions, employee management among other features. With offices across 11 cities in India, the organization has a team of more than 10,000 employees and 21 Million business listings. Its services being available in all the major cities, Justdial truly is a one-stop shop making available 'Anything, Anytime, Anywhere'.

Job ID: 121402531

Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs
Last Updated: 05-11-2025 07:39:56 AM
Homejobs in CoimbatoreTelemarketing Executive