Job Description

Company Description EFLABS GROUP is a technology company focused on AI and software innovation, dedicated to solving real-world problems before writing the code. The team builds intelligent, scalable, and user-focused digital solutions, ranging from AI-powered platforms to full-stack web and mobile applications. EFLABS GROUP also delivers software application development, digital marketing and branding services, and server management and maintenance. With a blend of innovative thinking and engineering excellence, the company provides future-ready, practical solutions tailored to each client's needs, empowering businesses with cutting-edge technology.
Role Description The Telemarketing Executive is a full-time, on-site role based in Chennai. In this position, the individual will make outbound calls to prospective and existing clients to introduce EFLABS GROUP's services, qualify leads, and schedule appointments or demos for the sales team. The role involves clearly explaining solutions such as AI, software development, and digital services, addressing initial questions, and maintaining accurate records of interactions in CRM or related systems. The Telemarketing Executive will follow structured scripts and campaigns, meet daily and weekly call and conversion targets, and collaborate with sales and marketing colleagues to refine messaging and improve lead quality. The role also includes basic follow-up via phone and email, gathering feedback from prospects, and contributing to continuous improvement of outreach strategies.
Qualifications

Candidates should possess strong verbal communication, active listening, and clear telephone etiquette skills.
Candidates should possess skills in customer engagement, relationship building, and persuasive selling or lead qualification.
Candidates should possess basic computer literacy, CRM data entry skills, and the ability to manage call logs and reports accurately.
Candidates should possess time management, target orientation, and the ability to handle high call volumes professionally.
Candidates should possess a basic understanding or willingness to learn about AI, software development, and digital services offered by EFLABS GROUP.
Relevant experience in telemarketing, inside sales, or customer support is preferred but not mandatory for entry-level candidates.
A minimum of a high school diploma; a bachelor's degree in business, marketing, or a related field is an advantage.
Comfort working on-site in Chennai, with a collaborative attitude and openness to training and feedback.