Job Description

VetMedd India | Hybrid | 20 Hours/Week

VetMedd is building the future of digital pet care by connecting pet parents, veterinarians, clinics, and pet service providers through one platform. We're looking for a Customer Outreach Executive who is confident, energetic, and comfortable connecting with people through Instagram, WhatsApp, phone calls, and other channels.

This is a part-time hybrid role, ideal for someone who enjoys communication, sales, relationship building, and the pet-care industry.

Key Responsibilities

Reach out to prospective pet parents, veterinarians, clinics, and pet service providers.
Connect with at least 50 prospective users per week through Instagram, calls, WhatsApp, and other channels.
Introduce VetMedd and explain its key features and benefits.
Assist interested users with registration and onboarding.
Conduct short 5–10 minute product demos.
Follow up with interested prospects and answer basic product questions.
Maintain records of outreach, registrations, leads, and follow-ups.
Work closely with the VetMedd team to improve customer acquisition and engagement.

What We're Looking For

Mandatory:

Excellent communication skills in English and Hindi.
Comfortable engaging with people through Instagram DMs, WhatsApp, and phone calls.
Confident speaking with pet parents and pet service providers.
Strong interpersonal and relationship-building skills.
Self-motivated and able to work independently.
Ability to consistently meet weekly outreach targets.

Preferred:

Previous experience in telemarketing, telesales, customer support, social media outreach, or lead generation.
Passion for pets and the pet-care industry.
Experience with Instagram-based outreach or customer acquisition is a plus.

Role Details