Telecalling & Outbound Sales Executive (US Market)

We're looking for a passionate and energeticTelecalling & Outbound Sales Executiveto join our growing luxury watch brand team. Your main role will be to connect with potential customers throughcalls, WhatsApp, and Instagram live chat, build trust, and help them make confident purchase decisions.

This role is ideal for someone who enjoys communication, persuasion, and creating great customer experiences.

Key Responsibilities:

• Handleincoming and outgoing callsto potential US customers.
• Engage with leads throughInstagram DMs, live chat, and WhatsApp.
• Understand customer needs andrecommend suitable luxury watches.
• Conductfollow-ups with previous leadsand maintain a regular pipeline.
• Schedule and attendvirtual/phone callswith customers to close deals.
• Maintain accurate lead and sales data in CRM or tracking sheets.
• Collaborate with internal teams to ensure smooth customer communication.
• Work with adaily/weekly target-based approachfor conversions and follow-ups.

Requirements:

• Excellent English communication skills (spoken and written).
• Prior experience intelecalling, sales, or customer support(preferred).
• Comfortable working innight shifts / US time zone.
• Strong persuasive and negotiation skills.
• Basic understanding of Instagram, WhatsApp, and online communication tools.
• Self-motivated and goal-oriented personality.

Perks & Benefits:

• Attractiveperformance-based incentives
• Work with aninternational luxury brand
• Growth opportunities into senior sales or management roles
• Supportive and friendly work environment

Job Details:

• Job Type:Full-time (Remote/Office Based)
• Shift:US Time Zone
• Salary:Competitive (Base + Incentives)
• Experience:03 years (Freshers with great communication skills welcome)

Job Type: Full-time

Benefits:

• Paid sick time
• Paid time off

Application Question(s):

• Have you ever handled international (US-based) customers or worked in a night-shift role before
• Are you comfortable with a starting salary upto 20,000 per month (with additional incentives based on performance)

Experience:

• Telecommunication: 1 year (Preferred)
• Outbound sales: 1 year (Preferred)

Language:

• English (Required)

Location:

• Saroli, Surat, Gujarat (Preferred)

Shift availability:

• Night Shift (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person