Telecaller (WFH)

Company Description

NoBrokerHood is a technologically advanced platform for visitor, community, finance, and asset management, catering to the needs of gated societies. Launched in 2018 as a subsidiary of NoBroker, India's first prop-tech unicorn, it has grown rapidly, capturing 50% market share and managing over 25,000 societies while ensuring the safety and convenience of more than 48 lakh families. The platform provides services not only for society management but also for home maintenance, property renting, and selling. Recognized for its robust security, NoBrokerHood holds the prestigious Level 1 PCI-DSS Certification, along with GDPR, PDPB 2019, and ISO 27001 compliance. Recently, NoBroker raised $5 million from Google to further expand and develop NoBrokerHood's offerings.

Role Description

This is a full-time remote role for a Lead Acquisition Executive. The position involves building and maintaining a pipeline of leads, engaging with potential customers, and collaborating with the sales team to ensure successful customer acquisition. Responsibilities include identifying new business opportunities, understanding clients needs, and maintaining effective communication to grow the client base. The Lead Acquisition Executive will also analyze performance metrics to improve strategies and achieve sales targets while maintaining excellent customer relations.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Must have proficient Communication in English, Marathi, Hindi.
• 0.6 -1 year experience in customer handling
• Exceptional Interpersonal Skills to handle customer queries with empathy and professionalism
• Proficiency in Computer Literacy and ability to use customer relationship management (CRM) software
• Excellent communication skills, both written and verbal
• Ability to work independently in a remote environment
• Previous experience in customer-facing roles is a plus