Telecaller / Tele Sales Executive

Telecaller / Tele Sales Executive

Company: Cloudnausor Technologies Pvt. Ltd.

Location : Remote

Experience:13 years

Employment Type:Full-Time

Job Summary

Cloudnausor Technologies Pvt. Ltd. is looking for an enthusiastic and customer-focused Telecaller to support our sales and business development team. The role involves making outbound calls, handling inbound inquiries, generating leads, and explaining our products and services to potential customers.

Key Responsibilities

Calling & Lead Handling

• Make outbound calls to prospective customers using provided databases
• Handle inbound calls and respond to customer inquiries professionally
• Generate and qualify leads for the sales team

Product Communication

• Clearly explain company products, services, and offers to customers
• Understand customer requirements and provide suitable solutions
• Schedule follow-up calls, demos, or meetings for sales executives

Data & Reporting

• Maintain accurate records of calls, leads, and customer details in CRM
• Update call status, follow-ups, and feedback regularly
• Submit daily and weekly call and lead reports

Customer Relationship

• Build and maintain positive relationships with customers
• Address customer concerns and escalate issues when required
• Ensure a high level of customer satisfaction

Required Skills & Qualifications

Mandatory Skills

• Good communication skills in English and local language
• Basic computer knowledge (MS Excel, email, CRM tools)
• Ability to handle rejection and stay motivated
• Willingness to meet daily calling and lead targets

Preferred Skills

• Experience in telecalling / telesales / customer support
• Knowledge of IT services, software, or cloud products is an advantage
• Strong listening and persuasion skills

About Cloudnausor Technologies Pvt. Ltd.

Cloudnausor Technologies Pvt. Ltd. is a growing technology company offering innovative cloud-based and digital solutions to businesses. We are committed to delivering value-driven products and excellent customer experiences.