Telecaller | Real Estate (work from home)

Company Description Key Estates is a real estate advisory and sales firm founded by Siddharth Gupta, specializing in residential and commercial sales, investor consulting, and corporate leasing across India. With more than a decade of domain expertise, the firm focuses on strategic, data-driven property recommendations tailored to client needs. Key Estates has successfully sold over 1.5 million square feet of property, reflecting strong market presence and performance. The team is committed to transparent advisory, long-term client relationships, and professional growth for its members.
Role Description This is a full-time, work-from-home Telecaller role in the real estate domain. The Telecaller will connect with prospective buyers, investors, and corporate clients via phone, explain property offerings, capture requirements, and schedule appointments or virtual meetings with the sales team. Responsibilities include maintaining call logs and lead records, following up on inquiries, sharing basic project and pricing information, and supporting closure of deals by coordinating with internal stakeholders. The role also involves updating CRM or tracking tools, providing feedback on lead quality, and ensuring a professional, courteous experience in every interaction. Collaboration with sales and advisory teams to achieve lead conversion and revenue targets is an integral part of this position.
Qualifications

• Strong communication and interpersonal skills, including clear spoken English and local language proficiency, with the ability to build rapport over phone calls.
• Customer service and client handling abilities, including patience, active listening, and a solutions-oriented approach to queries and concerns.
• Basic sales and telecalling skills, such as lead qualification, persuasive pitching, objection handling, and confident follow-up practices.
• Organizational and documentation skills, including accurate call logging, lead tracking, and timely updates in spreadsheets or CRM tools.
• Comfort with remote work tools and technology, including phone-based calling systems, messaging apps, email, and video meeting platforms.
• Ability to work independently, manage time effectively, and meet daily and weekly call and conversion targets in a remote environment.
• Prior experience in telecalling, inside sales, or customer support (real estate or related sectors preferred but not mandatory).
• Minimum educational qualification: high school diploma; a graduate degree in any discipline is an advantage.