Telecaller - Operations

Key Responsibilities:

Handle incoming and outgoing calls professionally.

Coordinate with employees, candidates, and internal teams over calls.

Follow up on pending requirements and provide timely updates.

Maintain and update call-related records and reports.

Resolve basic queries and escalate issues when required.

Ensure proper coordination and follow-up for day-to-day operational activities.

Maintain accurate information in Excel or internal systems.

Requirements:

Previous experience in a Call Center / Telecalling / Customer Support / Operations role.

Good communication skills in English, Hindi, and Marathi.

Basic knowledge of MS Excel and computer operations.

Should be willing to work from the Thane office.

• Immediate joiners are preferred.