Description
We are looking for enthusiastic and motivated Telecallers to join our team. This role is ideal for freshers or entry-level candidates who are looking to start their career in customer service and sales.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Respond to customer inquiries and provide information about products and services.
- Maintain records of customer interactions and update the database accordingly.
- Achieve daily and monthly call targets as set by the management.
- Follow up on leads and schedule appointments for sales representatives.
- Provide excellent customer service and ensure customer satisfaction.
Skills and Qualifications
- Excellent verbal communication skills in English and regional languages.
- Ability to handle customer queries and objections effectively.
- Basic computer skills and familiarity with CRM software.
- Strong persuasive skills and ability to engage customers.
- Good listening skills and ability to understand customer needs.
- Ability to work in a fast-paced environment and meet targets.
