Company Description
Kogta Financial (India) Limited is a retail-focused Non-Banking Finance Company (NBFC) with over 30 years of experience in asset finance. Headquartered in Jaipur and with a strong network of 250+ branches across multiple states, the company specializes in providing loans for commercial vehicles, four-wheelers, tractors, Loan Against Property (LAP), and secured business loans to SMEs and MSMEs. Committed to customer-centric values, fair business practices, and trusted financial policies, Kogta Financial has served over 150,000 customers. Its borrower base includes farmers, small-scale entrepreneurs, transporters, and individuals from diverse economic backgrounds.
Role Description
This is a full-time, on-site Telecaller role located in Jaipur. The Telecaller will be responsible for reaching out to potential and existing clients to promote Kogta Financial's loan products and services. Daily tasks include making outbound calls, providing information about loan options, understanding customer requirements, scheduling follow-ups, and maintaining an accurate record of communications. The role requires strong interpersonal and communication skills to effectively assist customers and ensure their needs are addressed.
Qualifications
- Strong verbal communication and interpersonal skills for customer interactions
- Basic knowledge of loan products, financial services, or experience in a similar domain is a plus
- Proficiency in MS Office tools for managing records and customer information
- Good listening skills and ability to address customer queries effectively
- Capability to work in a goal-oriented environment and manage time efficiently
- Fluency in Hindi and/or local languages is essential; proficiency in English is advantageous
- High school diploma or equivalent education; a bachelor's degree in a relevant field is a plus
