Telecaller Responsibilities:
- Make outbound & handle inbound calls
- Explain products/services to customers
- Generate leads and do regular follow-ups
- Answer queries and resolve customer issues
- Maintain call records and update CRM
- Meet daily/weekly targets
Skills Required:
- Strong communication & listening skills
- Persuasion and negotiation ability
- Basic computer/CRM knowledge
- Good time management
- Patience and positive attitude
- Ability to handle rejection and pressure
