Key Responsibilities
- Answer inbound calls and provide information or assistance as required.
- Make outbound calls for reminders, confirmations, or follow-ups (e.g., attendance, HR updates, event coordination).
- Maintain call records and update databases/CRM systems accurately.
- Coordinate with internal departments (HR, Accounts, Operations) to relay information.
- Assist employees/customers with queries related to policies, schedules, or documentation.
- Ensure timely communication and escalation of issues to the concerned department.
- Support administrative tasks such as attendance verification, data collection, and reporting.
About Company: Wedding Asia's mission is to provide a common platform to the sellers & buyers of the Indian wedding industry & thus play our part in reducing their hassle of knocking one door after the other. Wedding Asia is synonymous with the best of exclusive designer wear, semi-formal and print ensembles, accessories, jewelry, and lifestyle products from a large contingent of renowned exhibitors, all showcased under one roof.
