Description
We are seeking a dynamic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products and services, and providing exceptional customer service. This role is perfect for freshers/entry-level candidates who are eager to learn and grow in a sales-oriented environment.
Responsibilities
- Make outbound calls to potential customers to promote products and services.
- Respond to customer inquiries and provide information about products and services.
- Maintain a record of calls and customer interactions in the company database.
- Follow up with leads generated through marketing campaigns and referrals.
- Achieve daily and weekly call targets set by the management.
- Gather customer feedback and report it to the management for improvement.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi.
- Strong persuasive and negotiation skills.
- Ability to handle customer objections and provide solutions.
- Basic computer skills and proficiency in MS Office (Word, Excel, Outlook).
- Good listening skills and the ability to understand customer needs.
- Time management skills and the ability to work in a fast-paced environment.
