TeleCaller Freshers/Interns

Qualifications

• Strong verbal communication skills in English and local languages, with a clear and confident telephone manner.
• Basic customer service and client interaction skills, including active listening and polite, professional conduct.
• Ability to follow processes, scripts, and guidelines while handling multiple calls and updating information accurately.
• Comfort with using computers, CRM tools, and office productivity software for call logs and reporting.
• Positive attitude, willingness to learn, and ability to work effectively in a team-oriented environment.
• Minimum high school diploma or equivalent; current students or recent graduates are encouraged to apply.
• Prior internship or call center experience is an advantage but not mandatory; training will be provided.