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Telecaller Executive Position

0-3 Years
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Job Description

  • A telecaller is a customer service representative who contacts customers over the telephone
  • A typical job description for a telecaller includes the following responsibilities:1
  • Make outbound calls to customers to promote products and services, or follow up on recent purchases
  • Respond to customer inquiries and provide information about products and services
  • Resolve customer complaints and provide appropriate solutions
  • Keep records of all customer interactions and transactions, updating customer information in a database as necessary
  • Meet and exceed sales and customer satisfaction targets
  • Continuously improve product and service knowledge to provide accurate information to customers
  • Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings
  • Follow all company policies and procedures, including those related to confidentiality and data security
  • Participate in training and development opportunities to improve skills and knowledge
  • Adhere to schedules and work efficiently under pressure to meet deadlines

More Info

Job Type:
Industry:
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Open to candidates from:
Indian

About Company

PIONEER E SOLUTIONS PVT LTD , an innovation and technology services network that helps our client base and associates to imagine and utilize products & services over the connected world. Bringing together the deep understanding of delivery oriented approach and ICT expertise in a creative manner for user experience prowess by design.

Job ID: 112479725

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