Job Description
Mail:- [Confidential Information]
telecaller contacts prospective or existing customers by phone to promote products, generate sales leads, or resolve support inquiries.Key ResponsibilitiesMake Outbound Calls: Reach out to potential clients using scripts to introduce company products or services.Handle Inbound Queries: Answer incoming phone calls, address customer questions, and offer helpful solutions.Lead Generation & Follow-up: Qualify prospects and conduct follow-up calls to move leads through the sales pipeline.Data Management: Update customer records, log call outcomes, and maintain databases using CRM software.Target Achievement: Meet or exceed daily and weekly goals for call volume, lead conversion, or sales quotas.Required Skills and QualificationsCommunication: Clear, confident verbal skills and active listening abilities.Education: High school diploma or equivalent (Bachelor's degree preferred by some employers).Technical Literacy: Basic computer proficiency and familiarity with CRM tools or spreadsheets.Resilience: Patience, emotional stability, and the ability to handle rejection professionally.Experience: Prior customer service or telesales background is an advantage, though freshers are often hired with basic training.
