Telecaller

RESPONSIBILITIES:

• Answer incoming calls and address customer queries.
• Provide product/service information clearly.
• Record call details and maintain accurate customer records.
• Resolve complaints or escalate them when needed.
• Ensure a positive customer experience on every call.

Required Candidate Profile

• Good communication skills in [language(s)].
• Basic computer knowledge.
• Ability to handle calls with patience and professionalism.
• Previous experience in a call center or inbound process is a plus.