Telecaller & Sales Executive (B2C + B2B)

We are hiring a Telecaller & Sales Executive (B2C + B2B) for our Raipur office at Dusala India.

This role needs someone who is hardcore with telecalling, confident, fast, and good at following up.

Responsibilities:

B2C:

Daily calling to customers

Follow-up with old clients

Calling abandoned checkout customers

Managing WhatsApp & Instagram enquiries

Supporting online order coordination

B2B (Hardcore Telecalling):

Calling boutiques, stores, and multi-brand retailers

Doing LinkedIn outreach to brands & buyers

Fixing appointments, pitching Dusala products

Maintaining a strong follow-up pipeline

Basic research on brands + updating client sheets

Reporting & Operations:

Daily Excel reporting (calls, follow-ups, responses)

Maintaining customer and brand databases

Coordinating with the Raipur & Delhi teams for deliveries, sampling, and responses

Requirements:

Strong communication (Hindi + English)

Must be confident on phone calls

Ability to handle both B2C & B2B calling smoothly

Comfortable with Excel, WhatsApp Web, LinkedIn outreach

Strong follow-up habit

Full-time, on-site role in Raipur