Tele-Sales Manager (BPO)

Assistant Manager (Tele-Sales Team Manager)

Job Description:

· Responsible for tele-sales team's performance to meet revenue goals.

· Develop, manage and retain tele-sales and service teams to constantly expand new customer base.

· Manage recruitment, coaching, goal setting, efforts monitoring and performance management of sales and service executives.

· Manage the tele sales executives and team leaders through extensive floor supervision and floor support to achieve their daily call targets and daily sales targets.

· Keep up the lead position in the SME market by promoting our unique online product and excellent service deliveries.

· Present Monthly and Daily sales plans, sales forecasts and performance report regularly to the management team and periodical reports on efforts and results achieved.

· Manage procurement of potential B2B data with proper knowledge of potential markets.

· Reach out in sales of entire Madhya Pradesh and Chhattisgarh through a full strength team.

Desired Profile:

· Relevant experience as a tele-sales team leader and tele-sales team manager with excellent performance background.

· Demonstrated vision and ability to communicate, mentor and influence positively and retain team members with performance.

· Efficiently managing the processes through collaboration with team members and other departments.

· Excellent mentoring, coaching and people management skills.

· Strong business sense and service orientation.

Remuneration (Negotiable as per experience):

· Rs. 40,000/- to Rs. 42,000/- net take home + Daily & Monthly Incentives