Key Responsibilities
- Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them
- Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty
- Understand client requirements and offer personalized publishing packages that align with their goals
- Partner with sales and leadership teams to expand and strengthen the client base
- Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients
- Track potential clients and ensure timely follow-ups to drive sales progression
- Follow and continuously improve standard operating procedures (SOPs) to ensure consistent and efficient client management
- Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects
About Company: Blue Rose Publishers is one of India's leading self-publishing companies, committed to helping aspiring and established authors bring their stories to life. We provide end-to-end publishing solutions, including manuscript evaluation, editing, cover design, formatting, printing, global distribution, and book marketing. Over the years, Blue Rose has built a thriving community of 100,000+ registered authors, published 15,000+ books, and enabled writers to reach readers across 140+ countries. Backed by a team of 100+ professionals, we are driven by innovation, creativity, and a passion for empowering authors worldwide.
