Tele-Sale / Business Development Executive

Company Description Credent Infotech is a technology solution provider focused on streamlining business and technology processes for SMEs, large enterprises, and government organizations. The company specializes in cloud, data, and analytics services that help clients modernize and optimize their operations. Credent Infotech also delivers Industry 4.0 solutions, including real-time data visualization and control via SCADA for smart factory environments. With end-to-end capabilities in application services (.NET, Java, SharePoint) and infrastructure deployment and operations, Credent offers comprehensive support across the digital transformation lifecycle.

Role Description This is a full-time, on-site Tele-Sale / Business Development Executive role based in New Delhi. The role involves making outbound calls to prospective and existing clients to generate leads, qualify opportunities, and promote Credent Infotech's technology solutions and services. The executive will maintain and update the sales pipeline, follow up on inquiries, schedule client meetings or demos, and support the sales team in closing deals. Day-to-day tasks include researching target markets, understanding client needs, presenting tailored solution offerings, preparing basic sales documentation, and coordinating with internal technical teams for proposals. The role also requires meeting defined sales targets, maintaining accurate records in CRM tools, and providing regular reports on activities and outcomes.

Qualifications

• Strong tele-calling, cold-calling, and lead generation skills, with the ability to handle high call volumes and engage decision-makers professionally.
• Business development, relationship-building, and account management capabilities to nurture prospects and convert them into long-term clients.
• Basic understanding of IT solutions such as cloud services, data and analytics, application development (.NET, Java, SharePoint), and infrastructure services; ability to learn and explain technical offerings clearly.
• Effective communication and presentation skills, including clear spoken and written English and Hindi, and the ability to prepare concise sales emails and summaries.
• Strong organizational and time-management skills, with proficiency in using CRM or sales tracking tools and standard office applications (e.g., MS Office).
• Proven ability to work toward sales targets, handle objections, and adapt to a fast-paced, performance-driven environment.
• Prior experience in tele-sales or inside sales in IT or technology services is preferred but not mandatory for highly motivated candidates.
• Minimum qualification of a bachelor's degree or equivalent in business, marketing, IT, or a related field is preferred.