Job Description

Job Description

Job Title: Tele-Marketing & Client Conversion Specialist – Child Wellness Services

Company: Soma Beyond Private Limited

Location: Indore, India (On-site)

Employment Type: Full-time

Compensation: ₹40,000/month (fixed) + performance-based incentives/commission on conversions

About the Role

Soma Beyond is looking for an experienced, persuasive, and empathetic Tele-Marketing & Client Conversion Specialist to be the primary voice of our brand for every family that reaches out to us. This is a client-facing, sales-driven role at the heart of our growth — you'll be the person who helps parents understand what their child needs and guides them toward the right Soma Beyond service.

If you have a background in child health, wellness, or education-related marketing, know how to build trust over a phone call, and can convert genuine enquiries into committed clients — we'd love to hear from you.

Key Responsibilities

Conduct initial 1-on-1 consultation calls with prospective clients to understand each child's needs and concerns
Recommend and sell the most appropriate Soma Beyond package (individual assessments, full combo offline/online, and premium services) based on client requirements
Make outbound calls to prospective leads in addition to handling all inbound calls, WhatsApp, and website enquiries promptly and professionally
Identify, qualify, and nurture leads through consistent follow-up, converting qualified prospects into active clients
Encourage prospects to book the free 30-minute 1-on-1 counselling session
Drive conversions on premium services and consistently work toward monthly sales and outreach targets
Maintain accurate, up-to-date records of client interactions, conversions, and follow-ups in the CRM/tracker
Coordinate with the program and clinical teams on scheduling and service details for enrolled clients
Represent Soma Beyond at offline events, parent workshops, and school outreach programs — guiding parents, educators, and school representatives on our services and philosophy
Build and nurture relationships with parents, schools, and partner clinics to generate referrals and repeat engagement
Work closely with the marketing and clinical teams to ensure messaging stays accurate, sensitive, and aligned with client needs
Provide empathetic, solutions-oriented support to parents and caregivers throughout their enquiry and enrollment journey

Requirements

Minimum 3 years of experience in tele-marketing, tele-sales, or business development — ideally within child health, wellness, education, or related consumer services (required)
Master's degree in Marketing, Business Administration, or a related field (required)
Fluency in English and Hindi, spoken and written (required)
Strong lead generation and sales skills — able to identify prospects, qualify leads, and convert enquiries into enrollments
Strong consultative selling skills — comfortable guiding, not just pushing, a sale
Excellent phone presence, active listening, and objection-handling ability
Solid customer service/support skills — able to handle questions, manage concerns, and maintain positive, trust-based client relationships
Comfortable and sensitive when discussing a child's development with concerned parents
Confident public communicator, able to represent the brand at events and workshops
Basic computer literacy and familiarity with CRM or call/contact management tools; strong organizational and time-management skills
Prior experience in healthcare, ed-tech, or child-focused sales is a strong plus

What Soma Beyond Offers

Fixed salary of ₹40,000/month plus performance-based incentives on conversions
A front-row seat in building India's premium integrated child profiling brand from the ground up
Direct exposure to brand-building, offline events, and client relationship management
A collaborative, mission-driven team working on something genuinely meaningful for families
Growth path into senior business development, client relations, or marketing leadership roles as the company scales

To apply, please fill out this mandatory screening form:

https://forms.gle/xJ68TPst4oGqgydD8