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Tele Collection Executive
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- Posted 24 days ago
- Over 50 applicants have applied
Job Description
Key Responsibilities:
- Make outbound calls to customers to remind them of overdue payments.
- Follow up regularly and persuade customers to make timely repayments.
- Maintain accurate and updated records of customer interactions and payment status.
- Resolve customer queries professionally, ensuring a positive experience.
- Meet assigned daily, weekly, and monthly collection targets.
- Escalate complex or unresolved cases to the Collection Manager when necessary.
- Ensure strict adherence to company guidelines and regulatory compliance norms during all interactions.
More Info
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Key Skills
About Company
TVS Credit Services Limited is one of India’s leading and diversified NBFCs registered with the RBI. With over 50,300 touchpoints across India, the Company aims to empower Indians to dream bigger and fulfil their aspirations. Being the number one financier for TVS Motor Company Limited and one of the leading Consumer Durable and Mobile Phone financiers, TVS Credit has a fast-growing footprint in Used Car Loans, Tractor Loans, Used Commercial Vehicle Loans, and Unsecured Loans. Powered by robust new-age technologies and data analytics, the Company has served nearly 2 crore+ happy customers till date.