Ameenji Rubber Limited is a leading Indian manufacturer of rubber and polymer-based engineering products for infrastructure, railway, and industrial sectors. We work closely with EPC contractors, industrial clients, and government organizations across India.
To strengthen our customer communication and sales follow-up process, we are hiring Tele-Callers / Tele-Executives for our corporate office.
Position Overview
The Tele-Caller / Tele-Executive will be responsible for handling incoming calls, making outbound follow-up calls, coordinating with clients, and supporting the sales team. This role is ideal for candidates with good communication skills and a professional approach to customer handling.
Key Responsibilities
Answer incoming calls from customers, vendors, and internal teams in a professional manner.
Make outbound calls for lead follow-ups, enquiry follow-ups, and client coordination.
Follow up with customers on quotations, orders, payments, and deliveries as instructed by the sales team.
Update and maintain call records, lead status, and customer information in Excel/CRM.
Coordinate with sales, dispatch, accounts, and production teams for customer queries.
Handle basic customer queries and route technical or commercial questions to the concerned team.
Ensure timely follow-ups and reminders to customers.
Maintain proper communication logs and daily call reports.
Required Qualifications
Graduate / Undergraduate in any discipline.
0-2 years of experience in tele-calling, customer support, or sales coordination preferred.
Freshers with good communication skills can also apply.
Key Skills
Good verbal communication in English and local language (Hindi/Telugu preferred).
Polite, confident, and customer-friendly attitude.
