Company Description
Ishan Technologies is a leading ICT enterprise in India, providing secure, scalable, and customized digital infrastructure solutions for Retail, Enterprise, and Government sectors. With over 1,800 professionals across 100+ locations, the company leverages its expertise as both an Internet Service Provider (ISP) and a System Integrator to deliver end-to-end digital transformation. Core offerings include network services, system integration, cloud and data center services, and cybersecurity solutions. Recognized as a Great Place to Work (2024) and with numerous industry certifications, Ishan collaborates with top global technology partners such as Google, Amazon Web Services, Microsoft, and Cisco.
Role Description
This is a full-time on-site role for a Tele-Caller based in Ahmedabad. The Tele-Caller will be responsible for engaging with potential clients over the phone, making outbound calls to promote products and services, qualifying leads, and addressing customer inquiries. This role requires maintaining a professional and courteous demeanor while building relationships with prospective clients, updating customer records in the database, and meeting daily or weekly call targets. Additionally, the Tele-Caller will collaborate with the sales and marketing teams to ensure seamless communication with leads.
Qualifications
- Excellent verbal communication and interpersonal skills
- Ability to handle objections and maintain professional customer interactions
- Proficiency in customer relationship management (CRM) software and data entry
- Basic knowledge of sales techniques and marketing strategies
- Attention to detail and strong organizational skills
- Fluency in English, Hindi, and/or Gujarati
- Previous experience in tele-calling, sales, or customer service is an advantage
- High school diploma or equivalent; bachelor's degree is a plus
