Tele Caller Intern

Key Responsibilities

• Make outbound calls to customers/respondents as per project requirements
• Collect accurate information and verify data during calls
• Follow call scripts and quality guidelines strictly
• Update call outcomes, responses, and remarks in Excel/Google Sheets
• Ensure data accuracy and completeness for quality checks
• Coordinate with internal teams for daily targets and task clarity
• Adhere to timelines and productivity benchmarks
• Identify issues during calls and escalate appropriately

Required Skills

• Good verbal communication skills (Hindi/English or regional language as required)
• Basic to strong working knowledge of Excel/Google Sheets
• Ability to follow instructions and scripts carefully
• Attention to detail and accuracy in data entry
• Comfortable speaking to customers over the phone
• Ability to handle pressure and meet daily calling targets

Nice to Have

• Prior experience in telecalling, calling surveys, or customer support
• Experience in data validation, audit calls, or QC calling
• Familiarity with call tracking sheets or CRM tools

Who Should Apply

• Freshers looking for hands-on calling and operations experience
• Candidates comfortable working with targets and timelines
• Individuals with a proactive and responsible attitude