Description
We are looking for enthusiastic and motivated individuals for the role of Tele Caller. This position is ideal for freshers/entry-level candidates who are eager to start their career in sales and customer service. As a Tele Caller, you will be responsible for making outbound calls to potential customers, promoting our products and services, and providing excellent customer service.
Responsibilities
- Conduct outbound calls to potential customers and clients to promote products and services.
- Provide information about products and services and address customer inquiries.
- Maintain accurate records of calls and customer interactions in the CRM system.
- Achieve monthly sales targets and contribute to team goals.
- Follow up on leads and conduct market research to identify potential clients.
- Handle customer complaints and provide appropriate solutions.
- Collaborate with the sales team to optimize lead generation strategies.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Strong persuasive skills and ability to handle objections.
- Basic knowledge of customer service principles.
- Proficiency in using computers and CRM software.
- Ability to work in a fast-paced environment and manage time effectively.
- High school diploma or equivalent; a degree in business or related field is a plus.
- Strong listening skills and ability to adapt communication styles to different audiences.
