Tele Caller

GLS Enterprises, headquartered in Hyderabad, is a leading provider of enterprise technology solutions and an Authorized Solution Partner for TATA Communications, trusted by 300 of the Fortune 500 companies. The company specializes in delivering tailored solutions in enterprise connectivity, cloud & AI infrastructure, unified communications, cybersecurity, and managed services to SMBs, large enterprises, corporates, and government organizations across India. As a carrier-agnostic advisor, GLS Enterprises collaborates with providers like Jio Business, Vi Business, and ACT Enterprise to ensure clients receive optimal solutions based on their location, budget, and SLA needs. Known for expertise and reliability, GLS is committed to driving efficiency and scalability for clients by integrating innovative technology solutions.

This is a full-time, on-site position located in Hyderabad for a Tele Caller. The Tele Caller is responsible for contacting potential clients, explaining the company's services, addressing inquiries, and generating leads. Daily tasks include maintaining call records, following up with leads, coordinating with the sales team, and achieving set targets. The role requires strong communication skills to foster positive customer relationships and support business growth.

• Excellent verbal communication and active listening skills
• Experience in customer engagement and lead generation
• Ability to handle inquiries, resolve customer queries, and provide accurate service information
• Proficiency in record-keeping and updating client interactions in CRM or similar systems
• Goal-oriented mindset with the ability to meet and exceed targets
• Good organizational and time-management skills
• Prior telecalling, sales, or customer service experience is preferred
• Proficiency in local languages spoken in Hyderabad is a plus