Telco-Product Manager

Job Title: Product Manager

Location: Bangalore (Hybrid)

Why should you choose us

Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com

Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.

To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development.

Let's build the future of mobile telecommunications together!

About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

What Do We Expect From You

We are looking for a visionary and technical Product Manager to lead the evolution of our AI

driven Geospatial Visualization and Analytics platform for network planning, optimization

and operations management of RAN/NTN/Enterprise networks. As we scale, you will be the

driving force behind integrating Agentic AI – autonomous, goal-oriented AI agents into our

network optimization and analytics workflows and enhancing our geospatial single pane of

glass capabilities to provide actionable, location-aware network intelligence.

You will bridge the gap between complex network data, geospatial analytics, and AI-driven

automation, ensuring the Product remains the industry standard for operators managing 5G

and beyond.

Responsibilities:

• Product Strategy & Roadmap: Own the end-to-end product lifecycle, prioritizing

features that solve critical pain points in RAN/NTN planning, deployment, and

performance optimization.

• Agentic AI/GenAI Integration: Lead the development of AI agents capable of

autonomous decision-making (e.g., automated cell site configuration, capacity

management, interference mitigation, and power-saving policies).

• GIS Excellence: Lead the vision for our geospatial engine. Transform how users

interact with network data by building advanced, real-time GIS visualizations that

overlay complex RF propagation data, traffic density, and site health onto highfidelity

maps.

• Cross-functional Leadership: Work closely with data scientists, GIS engineers, and

RF domain experts to translate complex network telemetry into intuitive user

experiences.

• Market Intelligence: Stay ahead of 3GPP standards, Open RAN (O-RAN) evolution,

and the latest advancements in LLMs and agentic frameworks.

• Customer Advocacy: Engage with Tier-1 CSPs to understand their operational

challenges and ensure the product delivers measurable ROI in network efficiency.

Qualifications:

• Experience: 10+ years of Product Management experience in B2B, specifically

within Telecommunications, Network Management Systems (NMS), or Infrastructure

software.

• Technical Domain Knowledge: Deep understanding of RAN architecture (LTE/5G),

SON (Self-Organizing Networks), and O-RAN principles.

• AI/ML Fluency: Demonstrated experience in productizing AI features.

Understanding of LLM orchestration, agentic workflows, and the difference between

predictive analytics and autonomous AI agents.

• GIS/Geospatial Expertise: Proven track record of working with GIS tools (e.g.,

Mapbox, ArcGIS, QGIS) or geospatial data visualization libraries (e.g., Deck.gl,

Leaflet).

• Problem-Solving: Ability to decompose highly complex, multi-dimensional network

problems into intuitive UI/UX workflows.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.