Search by job, company or skills

Technology Support Operations (GTS)-Engineer I

FICO
4-6 Years
Bengaluru
Early Applicant
Quick Apply
  • Posted 4 days ago
  • Be among the first 20 applicants

Job Description

Key Deliverables:

  1. Provide first-level support and incident resolution for IT infrastructure across global regions.
  2. Perform scheduled technical tasks and system maintenance from a centralized command center.
  3. Escalate and track critical incidents within defined SLAs/OLAs.
  4. Maintain accurate documentation for incidents and requests as per operational guidelines.

Role Responsibilities:

  1. Monitor and administer Linux/Unix environments, Active Batch, and basic cloud platforms (AWS).
  2. Support PAAS/IAAS/SAAS operations and assist with SQL/Oracle database issues.
  3. Execute scripts and support networking fundamentals in a 24x7 rotational environment.
  4. Apply best practices in system operations, incident escalation, and process adherence.

About Company

FICOKey Deliverables:

Design, build, and support scalable modules for enterprise-level solutions using modern tech stacks.

Leverage Spring framework, containerization tools, and databases to deliver robust, secure applications.

Implement CI/CD pipelines and contribute to deployment automation.

Engage in continuous learning and apply new technologies to enhance product capabilities.

Role Responsibilities:

Collaborate cross-functionally with sales, services, and product teams to drive innovation.

Troubleshoot and resolve bugs using programming tools and diagnostics.

Contribute to system design using diagrams and technical specifications.

Support deployments on Kubernetes and manage data with both SQL and NoSQL databases.

Job ID: 108010105

Last Updated: 28-08-2026 09:18:31 AM
Homejobs in Bengaluru / BangaloreTechnology Support Operations (GTS)-Engineer I
Beware of Scammers

We don’t charge money for job offers

Know More