Technology Support Engineer

Project Role : Technology Support Engineer

Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

Must have skills : Application Security Architecture and Design

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an AWS-focused Cloud Architect, you define and guide the cloud architecture landscape at Kuehne + Nagel. You design secure, scalable, cost-efficient cloud architectures and provide technical leadership across teams. You shape standards, drive cloud-native design principles, and ensure

the consistent use of preferred technologies such as Terraform/Terragrunt, GitLab, and LGTM. Your work enables

Cloud Engineers and development teams to deliver robust,

maintainable, and compliant AWS solutions.

Roles & Responsibilities:

Architectural Strategy & Design

Defines the target AWS cloud architecture, ensures alignment with enterprise standards, platform governance, and security policies.

Designs cloud-native architectures using AWS services, modern application patterns (microservices, event-driven design, serverless, container platforms), and scalable multi-account strategies.

Shapes architectural principles and reusable patterns that guide Cloud Engineers and development teams in building consistent, high quality solutions.

Technical Leadership & Quality Assurance

Reviews and validates architectural and Infrastructure-as-Code designs, ensuring they align with standards and preferred tooling (Terraform/Terragrunt, GitLab).

Provides architectural guidance, coaching, and mentorship to Cloud Engineers, developers, and platform teams.

Ensures cloud solutions are secure, cost-optimized, resilient, and compliant, integrating early design considerations into the project lifecycle.

Collaboration & Governance

Collaborates with other architects (Platform, Enterprise, Security, Data) to define cloud standards, guardrails, and shared capabilities.

Promotes platform-first and reuse-oriented thinking, helping teams adopt shared services, governance controls, and standardized patterns instead of siloed solutions.

Facilitates communication across disciplines,

translating complex cloud topics into clear, actionable guidance for both technical and business stakeholders.

Integration, Observability & Continuous Improvement

Guides hybrid-cloud design, ensuring secure connectivity and interoperability between AWS and on-prem systems.

Supports consistent observability practices by promoting the use of the preferred LGTM stack, while maintaining awareness of adjacent monitoring

ecosystems.

Evaluates AWS innovations and emerging

technologies, recommending adoption only when they add architectural or operational value and fit the preferred technology direction.

Professional & Technical Skills:

Expert-level hands-on experience with AWS, including compute, storage, networking, IAM, integration services, container platforms (EKS/ECS),

and serverless solutions (Lambda).

Strong proficiency with Terraform and Terragrunt as the main infrastructure-as-code foundation capable of assessing other IaC approaches when necessary.

Experience with GitLab for structured version control, CI/CD pipelines, and automated infrastructure workflows, with working knowledge of other CI/CD systems for context.

Experience with the LGTM stack as the preferred observability solution, with awareness of alternative logging/metrics/tracing solutions when

encountered.

Deep understanding of cloud architecture principles, including multi-account design, security boundaries, networking patterns, resilience,

scalability, and cost optimization.

Ability to visualize and document architectures, create clear diagrams, and articulate architectural decisions at multiple abstraction levels.

Strong communication skills to bridge architectural frameworks with implementation work carried out by Cloud Engineers and delivery teams.

Ability to operate across conceptual, strategic, and

hands-on layers to ensure architectural feasibility

and long-term consistency.

Additional Information:

• The candidate should have minimum 7.5 years of experience in Application Security Architecture and Design.
• This position is based at our Chennai office.
• A 15 years full time education is required.