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Technology analyst
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- Posted 15 hours ago
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Job Description
Technology->Digital Experience Platforms->CS - Document and Records Management Platform->Open text xECM
Design, develop, and maintain customer communication solutions using OpenText Exstream. Create and customize document templates for statements, invoices, policies, contracts, notices, and customer correspondence. Develop and maintain Exstream applications, workflows, and automation processes. Build dynamic, personalized, and multi-channel communications (print, email, SMS, web, and mobile). Integrate Exstream with enterprise applications, databases, CRM, ERP, and content management systems. Analyze business requirements and translate them into scalable communication solutions. Ensure compliance with branding, regulatory, and customer communication standards. Troubleshoot document generation issues and optimize system performance. Support production deployments, upgrades, and release activities. Collaborate with business analysts, architects, QA teams, and stakeholders throughout the SDLC lifecycle.
Design, develop, and maintain customer communication solutions using OpenText Exstream. Create and customize document templates for statements, invoices, policies, contracts, notices, and customer correspondence. Develop and maintain Exstream applications, workflows, and automation processes. Build dynamic, personalized, and multi-channel communications (print, email, SMS, web, and mobile). Integrate Exstream with enterprise applications, databases, CRM, ERP, and content management systems. Analyze business requirements and translate them into scalable communication solutions. Ensure compliance with branding, regulatory, and customer communication standards. Troubleshoot document generation issues and optimize system performance. Support production deployments, upgrades, and release activities. Collaborate with business analysts, architects, QA teams, and stakeholders throughout the SDLC lifecycle.
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More Info
Key Skills
About Company
Skills:
Retrieval-Augmented Generation (RAG), Apis, Python, Generative AI, AI workflows, Vector databases, AI evaluation frameworks, Cloud platforms, Prompt Engineering, Backend services
Skills:
Python, Apis, vector databases, LLM technologies, Accuracy, Agentic AI systems, model quality, backend services, enterprise knowledge sources, cloud platforms, business KPIs, AI evaluation frameworks, hallucination rates, Generative AI, prompt engineering, AI workflows
Skills:
Identity And Access Management, Fiori, Sap Ecc, SAP BTP, Grc, Profile generation, Charm, Governance Risk and Compliance, Security role engineering, Access Governance, SAP Security solutions, Identity Lifecycle Management tools, Automated provisioning workflows, Authorization matrices, S4Hana Cloud, IAG