Technical Writer

Position Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We're looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.

You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you!

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

• Design, develop, edit, and deliver accurate and effective documentation for Virtana products.
• Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.
• Follow our documentation guidelines to produce high quality documentation.
• Prioritize projects when working with multiple engineering teams.
• Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

Qualifications:

• Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products.
• Bachelor's degree or certificate in Technical Writing is preferred.
• Excellent written and verbal communication skills.
• Experience writing release notes and creating videos.
• Experience with XML, DITA.
• Familiarity working with Jira and Confluence.
• Good collaboration skills with the writers and cross-functional teams.

Why Join Us:

• Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Professional growth and development opportunities.
• Chance to work on cutting-edge technology and products that make a real impact.