Technical Writer

About Neo

AI is the most significant shift in how work gets done since the advent of the Internet — yet most organizations fail to capture its value. Neo is changing that.

Founded by Bhavin Turakhia— Co-Founder of Zeta, Radix, and Titan — Neo is building an integrated, AI-first suite of products that capture work, centralize context, and make AI a first-class participant in every workflow:

• Tasket — A radically reimagined, AI-native work management platform that centralizes context and makes AI delegation seamless for all work.
• Friday — AI Assistant, co-worker and agent platform, pre-integrated into Tasket, Studio, Drive and 1000+ SaaS platforms.
• Studio — AI-native suite for co-creating docs, spreadsheets and diagrams collaboratively with humans and agents.
• Drive — AI-native repository, where humans and agents can co-work on files.
• Scribe — AI assistant for meetings that goes beyond note-taking and actually does your work while on the call.

About the Role

We want someone whose job is turning PRDs and product context into documentation — and building the automation that makes that scale.

You are someone who reads a spec closely, understands what a user or engineer actually needs to know, and writes it clearly. But you don't stop at writing docs one at a time: you build repeatable workflows — skill files, prompt templates, structured inputs — that let AI tools generate consistent first drafts from PRDs, tickets, and changelogs, which you then refine and own.

This is a hands-on, build-the-system role. It's not a pure writing job where you manually draft every page, and it's not a pure engineering job either — it's the combination: strong writing judgment paired with an automation mindset.

Responsibilities

• Read PRDs and engineering specs, and translate them into clear technical documentation — user guides, release notes, API docs, internal runbooks

• Design and build documentation automations: skill files, prompt templates, and scripts that let AI tools generate consistent first-draft docs from structured inputs

• Maintain and improve those automations over time as our product and doc formats evolve

• Edit and fact-check AI-generated drafts against source material — you're accountable for accuracy, not just fluency

• Organize documentation in our workspace tools and keep information architecture clean and findable

• Partner closely with PMs and engineers to fill documentation gaps and flag when a PRD lacks the detail needed to write accurate docs

• Continuously push on documentation methodology and tooling as our products evolve

Skills

• Strong written communication — this is a writing-first role; verbal fluency alone won't cut it

• Technical fluency: able to read a PRD or API spec and understand it well enough to explain it accurately

• Hands-on use of AI: real experience using AI assistants for actual work, with a clear sense of what skills/prompts/context files are and how to build with them

• Working understanding of project management and workspace tools (Confluence, Jira, Notion, or similar)

• Genuine curiosity about systems and process — an instinct to automate the repeatable parts of a workflow

• Comfortable with ambiguity and moving quickly

Experience and Qualifications

• Around 1–2 years of experience in technical writing, content engineering, developer relations, QA, or a similar technical-adjacent role. Strong internship experience counts.

• Exposure to product development or working alongside a product/engineering team

• A background in computer science/engineering, or another field (journalism, English, technical support) paired with demonstrated technical comprehension — no specific degree required

Equal Opportunity

Neo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.