Technical Writer

Roles & Responsibilities

• Create, update, and maintain accurate technical documentation for Cellular IoT modules, including hardware manuals, integration guides, product specifications, and compliance documents.
• Collaborate with Engineering, Product Management, and Quality teams to capture technical details and translate complex concepts into clear, user-friendly documents.
• Develop content for user guides, reference manuals, release notes, whitepapers, and API documentation.
• Standardize documentation processes and templates, ensuring consistency and adherence to company and industry standards.
• Support documentation review cycles, incorporating stakeholder feedback and technical validations.
• Contribute to knowledge bases, FAQs, and self-serve support content to enhance customer experience.
• Ensure timely delivery and version control of all documents in alignment with project milestones and product launches.

Experience & Qualifications

• Bachelor's degree in Engineering (ECE, EEE, CSE), Technical Communication, or a related field.
• 3+ years of experience as a Technical Writer, preferably in the semiconductor, IoT, or embedded systems domain direct experience in embedded systems or software development environments is highly valued.
• Hands-on experience authoring content for hardware, modules, or connectivity products is a strong plus.
• Familiarity with Cellular IoT technologies and standards (LTE/5G, NB-IoT, Cat-M, etc.) is desirable.
• Proven ability to manage documentation projects throughout the product development lifecycle.

Technical & Behavioral Skills

Technical Skills

• Proficient in industry-standard documentation tools (e.g., Adobe FrameMaker, MadCap Flare, MS Office, Confluence, Git).
• Working knowledge of XML, DITA, Markdown, or similar documentation formats.
• Strong understanding of embedded systems concepts, microcontrollers, RTOS, hardware interfaces (SPI, I2C, UART, CAN, etc.), and the software development lifecycle.
• Familiarity with programming languages like C/C++ and embedded firmware concepts.
• Ability to read and interpret engineering schematics, datasheets, and software APIs.

Behavioral Skills

• Excellent written and verbal communication.
• High attention to detail and commitment to quality.
• Strong organizational and time-management skills with the ability to work on multiple projects.
• Proactive problem solver with a collaborative and growth-oriented mindset.
• Ability to thrive in a fast-paced, evolving startup environment within an established organization.