Technical Writer

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Primary Purpose

The Technical Writer is responsible for developing clear, structured, and reusable documentation for Emmes software products. The role focuses on creating user guides, release notes, and online help using structured authoring principles to ensure consistency, scalability, and maintainability. The Technical Writer collaborates with product managers, developers, QA engineers, and UX designers to gather information and convert complex technical workflows into concise, user‑centered documentation.

• Create and maintain product documentation, including user guides, release notes, and online help, using structured authoring principles.
• Collaborate with product teams (Product, Dev, QA, UX) to gather information and stay aligned with feature updates and Agile ceremonies.
• Ensure documentation quality by following the Microsoft Manual of Style and internal standards.
• Update and organize content when features change and maintain documentation repositories.
• Improve user experience by structuring content for different user roles and adding visuals where appropriate.

• 2-5 years of experience as a Technical Writer in software environments.
• Experience creating structured documentation for software applications.
• Familiarity with modular, reusable, topic‑based writing.
• Proficiency with Confluence, Microsoft Word, and similar documentation tools.
• Familiarity with Agile development processes and tools such as JIRA.
• Strong ability to understand technical concepts and translate them for end users.
• Excellent written communication skills.
• Ability to create clear, accurate, user‑centered documentation.
• Ability to work independently and collaboratively across multiple teams.
• Strong organizational and research skills.

CONNECT WITH US!

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