Technical Training Developer
- Posted a month ago
- Over 50 applicants have applied
Job Description
- Experience in creating online self-service technical training content for SaaS-based networking, application security, and application management services
- Proficiency in using online content development platforms to craft educational materials
- Knowledge of various learning management systems to deploy and manage training content
- Experience with GitLab for version control and collaboration in content creation
- Skilled in using multimedia tools to produce engaging images and videos that enhance technical explanations
- Familiarity with generative AI technologies for generating text, images, and videos to support content creation
- Strong understanding of services provided by F5 Distributed Cloud and related technical aspects
- Excellent written and verbal communication skills to convey complex technical information clearly
- Ability to work collaboratively with technical teams and subject matter experts
- Passion for continuous learning and staying updated with the latest trends in technology and training methodologies
- Familiar with application security, networking services and application management services technologies
- Additional desired experiences: CDN, WAF, Bot defense, DDoS, load balancers, multi-cloud networking, public cloud services, ZTNA, NGINX, distributed applications, kubernetes
Responsibilities
- Develop and maintain high-quality, engaging, and interactive training content for F5's web-based technical knowledge platform, focusing on services provided by F5 Distributed Cloud
- Create comprehensive training materials, including tutorials, guides, videos, and assessments, to help users effectively understand and utilize F5's application optimization, security, and management solutions
- Collaborate with subject matter experts, product managers, and engineering teams to ensure accuracy and relevance of the training content
- Design and implement a structured learning path for different user levels, from beginners to advanced users, to facilitate a smooth onboarding and continuous learning experience
- Conduct regular reviews and updates of existing training content to reflect the latest product features, industry trends, and user feedback
- Utilize modern e-learning tools and technologies to enhance the user experience and engagement with the training content
- Track and analyze user engagement and learning outcomes to identify areas for improvement and optimize the training content accordingly
- Support the creation of certification programs and exams to validate users knowledge and skills in F5's solutions
- Participate in the development of marketing materials and promotional content to increase awareness and adoption of the training platform
- Provide technical support and guidance to users, addressing their questions and concerns related to the training content and F5's solutions
More Info
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About Company
Digital experiences power nearly every facet of our lives. Whether you’re shopping, banking, working, seeing a doctor, or connecting with loved ones, you probably relied on an app during the process. We want these experiences to be simple, reliable, and safe—and the reputation of the companies that provide these services depends on meeting those expectations. At F5, we build the technology that powers, protects, and connects apps and APIs, providing a foundation that makes it easier to create innovative digital experiences. F5: working together to bring a better digital world to life.
Skills:
Technical Training, Gitlab, Lms, SaaS Networking, Multimedia Tools, F5 Distributed Cloud