Technical Support Specialist

Venture Smarter

Remote

5-10 Years

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Posted a month ago
Over 500 applicants

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Job Description

Key Responsibilities

Provide support for technical inquiries via phone, email, and live chat.
Troubleshoot and resolve hardware, software, and network issues.
Guide clients through system installations, configurations, and updates.
Maintain detailed logs of support requests and solutions provided.
Collaborate with the development and IT teams to improve system performance and support protocols.
Stay up-to-date with industry trends and new technologies to enhance customer service.
Competitive monthly salary.
Flexible work-from-home setup.
Health and wellness benefits.
Opportunities for career growth and development.

Requirements

Proven experience in technical support or IT-related roles.
Strong troubleshooting and problem-solving skills.
Excellent communication skills, both written and verbal.
Experience with remote work tools and customer service platforms.
Ability to work independently and manage time effectively.

More Info

Job Type:

Permanent Job, Work From Home

Industry:

Consulting

Role:

Technical Support Engineer

Function:

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Venture Smarter

Venture Smarter was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy. United by core values of innovation, integrity, and impact, we offer a 360-degree suite of solutions tailored to each client's needs.

Over the years, we've successfully guided businesses through growth, market transitions, and legal complexities. As we look to the future, we're excited to continue being the catalyst that propels businesses to new heights. Join us in venturing smarter.

Our mission is to be the driving force behind your business success. We offer specialized consultancy services that address your legal and business challenges, propelling you towards a future of limitless opportunities.

By integrating innovation, integrity, and impact into our approach, we create tailored solutions that not only solve immediate issues but also position you for long-term growth. We're not just consultants; we're your partners in navigating the complex landscape of business evolution.

Job ID: 129500137

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