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HCLTech

Technical Support Specialist

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  • Posted 11 days ago
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Job Description

HCLTech| Walk-In Drive | Technical Support | 7th Mar 26 | Hyderabad

Interested candidates can walk in for an interview on:

Dates: 7th Mar 26

Timing: 10:00 AM - 2:00 PM

Walk-In Address:HCLTech office, PhoenixAvance Business Hub, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Work Location: Hyderabad

Contact Person: Deepthi, Kiran

Please carry:

  • Updated Resume (Hard copy)
  • 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

Perks & Benefits:

  • Shift Timings: Rotational Shifts
  • Working Days: 5 Days (Work from Office)
  • Week Offs: Saturday & Sunday Fixed Off
  • Cab Facility: Both Sides (chargeable)
  • Employment Type: Full-Time

Job ProfileResponsibilities

  1. Minimum 1 year of hands-on experience in International CHAT Support - Technical (troubleshooting process)
  2. Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
  3. Open to working in 24/7 rotational shifts, including night shifts and weekends.

Required Technical Skills

  • Basic knowledge ofweb page designing, HTML, CSS and JavaScript.
  • Proficient in multitasking and prioritizing tasks to meet deadlines.
  • Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
  • Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
  • Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

General Requirements for All Roles

  • Shift: US Shifts (Night Shifts)
  • Customer Service Skills: Empathy, ownership, and sincerity are crucial.
  • Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)

More Info

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About Company

Job ID: 144012533

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