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Technical Support Operation L2

Comviva Technology
Bengaluru
6-8 Years
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Job Description

Responsibilities:-

  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
  • Application Log backup, Maintainence, Understanding and Analysis skills.
  • Load Balancer configuration and troubleshooting.( Nginx is a plus )
  • Networking troubleshooting, routing, connectivity, vpn issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Document technical knowledge in the form of notes and manuals
  • Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

Requirements and skills:-

  • 6-8 year of experience as Technical Support Engineer
  • Knowledge of linux, shell scripting
  • Working experience of MySQL, PostgrSQL, MongoDB.
  • Bachelor Degree in Computer Science, IT, or similar field; a Master s is a plus

More Info

Job Type:
Permanent Job
Industry:
Software
Role:
ERP/CRM - Support Engineer
Function:
IT
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Comviva Technology

Comviva is changing the world through digital experiences. Our innovative portfolio of digital solutions and platforms brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and bring efficiency. From maximizing customer lifetime value to enabling large-scale digital transformation, we partner globally with organizations in the communications and financial industry to solve problems fast and transform for tomorrow.

Job ID: 118781223

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Last Updated: 20-02-2026 04:51:06 AM
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