Technical Support Manager

Key Deliverables

• Drive governance and business operations for professional services, managed services, and practices
• Develop and execute annual operational plans for portfolio and services teams
• Manage financial governance and ensure alignment with operating plans
• Lead collaboration with cross-functional teams to achieve business objectives

Role Responsibilities

• Develop and deploy metrics and performance measures
• Collaborate with sales, practice leaders, and operations for business success
• Mentor and build teams with strong leadership presence
• Support the Services leadership in driving business objectives and initiatives