Job Description
Job Description
We are looking for a proactive and customer-focused
Technical Service Desk Analyst to provide first-line technical support. This role involves assisting users in troubleshooting hardware, software, and network-related issues, ensuring efficient resolution of incidents and service requests.
Requirements
- Resource should have work experience in International Markets (US/UK/EU)
- Respond to and resolve IT support tickets via phone or chat.
- Troubleshoot hardware, software, and basic networking issues
- Escalate complex problems to second-level support teams
- Maintain accurate records and documentation
- Assist with user account setup, access and other user related tasks.
Walk-in Details
- Date - February 04 th to February 06 th ;
- Time 2:30 pm to 5:30 pm
- Office location : 3, Kilambakkam Village, G.S.T Road, Vandalur, Chennai 600 048, India
