Technical Support Executive

1-5 Years

This job is no longer accepting applications

Job Description

Ghrs Training is looking for a Technical Support Executive to join our team, focusing on international voice support. If you have a passion for technology and experience in helping customers remotely, this could be your next role!

Key Responsibilities:

Provide technical assistance and support to international customers over the phone.
Diagnose and resolve hardware, software, and network issues.
Guide users through troubleshooting steps and solutions.
Document all support interactions and resolutions accurately.
Escalate complex issues to senior technical staff when necessary.

About You:

Any Graduate is eligible to apply.
You have a minimum of 1 to 5 years of experience in Technical Support (International Voice).
You possess excellent verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical users.
You are customer-focused, patient, and have strong problem-solving abilities.
You are able to work in a fast-paced environment and manage multiple tasks effectively.

More Info

Job Type:

Permanent Job

Industry:

Training

Role:

Technical Support Representative (Non- voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

About Company

Ghrs Training

At GHRS Training LLP, we are dedicated to empowering individuals with the skills that matter in today’s dynamic job market. As the training arm of Genesis HRS, we bring our deep industry knowledge and recruitment expertise to design practical, market-driven training programs. We specialize in preparing freshers and early-career professionals for successful careers through hands-on learning in recruitment, HR operations, and other high-demand domains. Our vision is to evolve into a multi-skill training hub, offering specialized programs tailored to current and emerging industry needs.

Job ID: 121108399

Jobs by Skill - IT