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Technical Support Engineer

0-2 Years

This job is no longer accepting applications

Job Description

Role & responsibilities

  • Handle tickets on the helpdesk/service desk efficiently.
  • Troubleshoot desktop hardware and associated peripherals.
  • Navigate user accounts with proficiency.
  • Resolve more complex support ticket requests independently.
  • Provide support and guidance to new team members.
  • Manage call lengths, handle time, and after-call work effectively.
  • Promote teamwork and contribute to contact center success.

More Info

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Function:
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About Company

VBeyond is a Search and HR consulting firm- by the Professionals, for the Professionals and of the Professionals! VBeyond is engaged in pioneering offerings in the Human Capital and Professional Services space. VBeyond is headquartered in Hillsborough , NJ, USA, and through its network of offices globally, we cater to the Asia, Asia-Pacific, Europe and North America and Canada market.

Job ID: 121389557

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